The health, safety and well-being of our residents, their loved ones and our staff is our top priority. We are committed to everyone in the Hazelwood Care Home community to maintain a safe and secure environment where government guidelines are followed and balanced with a sense of normalcy.

The COVID-19 pandemic has had a catastrophic, and at times overwhelming influence, on everyone’s lives. We recognise the importance of keeping our residents comfortable in all possible situations and we prioritise their health and well-being in everything we do.

Our COVID-19 Approach

In line with recent Government recommendations effective from April 2022, care homes in England no longer have restrictions as to the numbers of visits per resident though we ask that you make arrangements in advance of your visit to ensure safe visiting practices can be maintained. LFT testing is no longer mandatory, though to protect the safety and wellbeing of our residents and teams, we would appreciate your support in continuing to do so. Appropriate guidance for using PPE must be followed whilst visiting.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

Precautions for Peace of Mind


Since the beginning of COVID-19, it is our mission to guarantee that everyone in our home is safe. We have implemented a number of safety precautions to ensure that our residents are able to go about their daily lives as usual with minimal inconvenience. Our safety precautions are set by our care services and quality control teams and fall in line with Government advice to bring residents and staff peace of mind at this time.

By making a few modifications to our home has enabled us to reduce the risk of COVID-19 in our community. Our dedicated team at Hazelwood Care Home continues to prioritise the mental, emotional, and physical health needs of every individual, while adhering to government regulations and providing support and guidance and support to all residents and their loved ones.

Our Safety Measures

Our dedicated team works extremely hard to ensure that our residents as well as those closest to them are protected from COVID-19 as much as possible. The safety precautions we have put in place are as follows:

Screen Dividers

To keep guests and residents safe while adhering to government regulations, many of our rooms have floor-to-ceiling screens and intercoms. Some outdoor meeting spaces are still available; please contact us for additional information.

Social Distancing

Staff and residents are encouraged to keep a one metre distance where possible, which is in accordance with government guidelines.


To reduce transmission, our employees use personal protective equipment (PPE) such as aprons, face masks, and disposable gloves on a daily basis. All of the PPE we employ is in compliance with government and local authority laws.

Keep Connected

If in-person visits are not available or accessible to you, then we have a range of devices and technology that enable video and phone calls to ensure our residents can stay connected with the ones they love.


Sanitation stations have been placed throughout our building, and residents and visitors are encouraged to use our antibacterial gel as often as possible.

Secure Premises

Residents and their families can be confident that the Hazelwood Care Home is a very safe and secure care facility that adheres to all COVID-19 safety procedures at all times.

Maintaining a Sense of Normalcy

We’ve implemented a number of procedures as a result of COVID-19 to reduce infection rates while making our house as comfortable as possible. Despite the challenges that our hard-working team faces during these extraordinary times, they go above and beyond to provide a range of COVID-19 friendly activities to keep our residents active and entertained, as we want nothing more than to keep their spirits high and maintain a sense of normalcy.

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The Importance of Human Interaction

We understand the importance of human interaction and support from family and friends for residents’ mental health and so keeping residents and their loved ones connected during these unknown times has never been more important. Our home is fully equipped with a variety of technologies that allow our residents to communicate with their friends and family whenever they wish. Whatever challenges we may face as a result of COVID-19, we’ll keep working together to overcome them.

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A Pleasant Lifestyle is Promised

Hazelwood Care Home has been carefully and considerately designed to be a place where residents can make the most of a variety of amenities. From plush communal areas to a fantastic Cinema Room through to a tranquil Sensory Room, residents are presented with an array of opportunities to socialise, form strong friendships with others and keep their brain engaged; we are committed to supporting residents to get the best experience from every day and presenting them with a pleasant lifestyle.

Talk to a Member of our Friendly Team

If you would like to get in touch and talk to a friendly team member you can get in touch by calling 01474 573 800 or emailing You can also complete our online Enquiry Form and someone will be in touch via your preferred method of contact. We look forward to speaking with you.