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We offer exemplary standards of Nursing, Residential, Dementia, Respite and Palliative Care. We are committed to offering the highest quality of care for every resident and we achieve this by:
- Respecting privacy
- Promoting independence
- Valuing dignity
- Guaranteeing rights
- Ensuring choice
- Always striving for self fulfilment
Settling in to your new home is of the upmost importance to us. Within your first 24 hours you will have met with your dedicated staff member, discussed your care plan and any particular requirements you may have. We actively encourage residents to bring personal items such as photographs and ornaments etc.
There are no set visiting times – friends and family are welcome to visit as often as they wish and we encourage them to become fully immersed in life at Hazelwood.
Our in-house Chefs and kitchen staff will cater for all dietary requirements, providing a full menu choice for breakfast, lunch and tea. Residents can enjoy a meal together with relatives and friends if they so wish.
Meals can be provided either in the dining room or in the residents own room if preferred. Tea, biscuits, cakes and healthy snacks are also available day and night.
We have Activities Co-ordinators who encourage residents to take part in group activities, such as exercise, bingo, quizzes and listening to music.
Our Activities Co-ordinators also spend time one-to-one with residents concentrating on person-centred interests – for example looking at photos, arts & crafts or simply just reading to the resident. We also have regular visits from outside entertainers including pianists and singers.
As we have an independent professional hairdresser who regularly attends our hair salon, we offer a weekly service for all residents. Whether it’s a weekly shampoo and set or a short back and sides that’s required, we believe a little pampering goes a long way to enhancing self-esteem.
Staff will often provide a manicure and gentle massage to resident’s hands to promote relaxation. In addition to this, a Chiropodist visits every 6 weeks – there is a charge for this professional service.
We want you to be completely happy with your new home so we are pleased to offer a four-week trial stay period for you to assess our services. We also provide respite care for those looking for short-term support. Residents are welcome to arrange a stay for a trial period to find out if Hazelwood is the home they are looking for.